It’s good to note that by default, you offer new website visitors the option to register a Client Account. By registering, your clients can store their billing and shipping information in order to expedite future purchases; they can save their shopping cart and favorites for reference later; and they can share favorites with friends, family, and you - their photographer.
Some important things to note:
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Client Accounts do not provide any additional access to photos that are not already available to the client or to the public. If the photographer has chosen to lock the images with a password, a password will still be required the view the images even when the visitor has a Client Account.
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Client Accounts do not provide the ability to download or save images unless the photographer has enabled the free downloading of the images. It also does not allow clients to purchase images unless the photographer has enabled print ordering.
GDPR Compliance
As part of GDPR regulations, your clients are made aware of how their data is collected and stored.
Before they can create their client account, they are required to review and approve the Terms of Use which outlines all the provisions made in regards to GDPR compliance.
Click HERE to learn more about GDPR and how it relates to your website.
Login
A client can log in or create an account under your website by clicking the login link next the copyright at the bottom of the page. In the new window, they will either create an account (which is specific to their site) or, if they have already registered, log in with their email address and password.
The option is also provided to hide the Login/Logout link.
Client Login Issues
A client logs in to their account using the password that they set when they created their account. If they do not enter that password, the system will not allow them to log in to their account.
If they've forgotten their password, they can click 'Forgot your Password' in the client login screen to reset it.
Client Account Password vs. Gallery Password
As the photographer, you have the option to lock your Galleries with a password. When this is done, the password that you've created is required before access to the Gallery is granted. If the client enters the wrong Gallery password, the system will not allow them to enter the Gallery.
The password created by the photographer and the password that the client has set when they created their account are two separate passwords. The password created by the client cannot be used to unlock a Gallery that has been password protected by the photographer.
As a security feature, if the client has entered the wrong password too many times when trying to access the Gallery, they will be temporarily locked out from that Gallery.
Click HERE for more details on the Gallery lock out security feature.
Checkout
If a client is not already logged in, they may do so at checkout, where they will have three options:
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They may register and checkout. If they register, their billing and personal information will be stored for future purchased.
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They may log in if they are already registered. In this case their stored billing and personal information will be used as they make their purchase. They will need to fill out new shipping information.
- They may use Guest Checkout. This will allow them to checkout without registering.
You may want to view more information on saving and sharing Favorites Lists, HERE.