Zenfolio is a modern Web service and requires modern Web browsers, in association with the most compatible operating systems.
The site is best accessed using current vendor supported operating systems/security updates (Mac OS/Mac Security, PC/Windows):
Desktop:
macOS and Windows
Zenfolio officially supports the two most recent versions of your computer's available operating system. It is important to be aware that older devices may no longer be supported by their manufacturers, resulting in the discontinuation of operating system updates to align them with the latest operating systems. Consequently, these older devices running outdated operating systems may experience functionality issues as they are no longer being supported with updates by the developers.
Handheld devices:
iOS and Android
Zenfolio officially supports the two most recent versions of your device's available operating system. It is important to be aware that older devices may no longer be supported by their manufacturers, resulting in the discontinuation of operating system updates to align them with the latest operating systems. Consequently, these older devices running outdated operating systems may experience functionality issues as they are no longer being supported with updates by the developers.
Compatible Browsers:
On the above operating systems, the latest compatible versions of the following web browsers can be used:
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
- Safari on Mac OS
For photographers wanting to upload a group or hierarchy of folders this is possible using Chrome. Please click here for more information on this uploading feature!
Other Web browsers may work but are not actively tested and supported
Please see this link if you need to determine what browser and version you are currently using.
For the site to be easily viewed and accessible and for all Dashboard features to properly function, the desktop/laptop web browser may need to be set to the default settings. Any settings that impede the writing or saving of browser cookies can cause issues with the use of the site.
Additionally, some browser add-ons and extensions can cause incompatibilities with the Zenfolio service. See this guide for how to disable browser add-ons.
Mobile Browsers
Zenfolio sites can be configured to automatically display a mobile optimized layout of the site when viewed with a compatible mobile browser.
The mobile version of the site is compatible with the most up to date versions of the iOS and Android operating systems. Please note that some older devices that cannot update to the most recent operating systems may not work due to the developer themselves no longer supporting it with updates.
For the mobile site to be easily viewed and accessible, (as with desktop/laptop browsers) it is best to use the devices default mobile browser, Safari on iOS and the various default browsers on Android. The web browser may also need to be set to the default settings. Any settings that impede the writing or saving of browser cookies can cause issues with the use of the site.
For account and Customize Website View functions, we recommend using a supported desktop/laptop web browser as listed above. Not all functions, such as approving Pending Orders, will be available in the Dashboard and Customize Website View when using a mobile browser.
Browsers on Other Devices
While the site can be viewed on most browsers, there can be browsers in some devices that cannot be used to view Zenfolio websites. These include (but are not limited to) the default built-in web browsers that come with these devices:
- Roku
- Apple TV
- Tesla (car)
- LG (TV)
- Samsung (TV)
For the best experience, we recommend viewing the site using a mainstream web browser in a Mac computer or Windows PC.