How to Request your Profits

This feature is exclusive to the Pro and Advanced plan subscribers.

Once a vendor-fulfilled or digital sale is made through Zenfolio, the profit from the sale is placed into your Zenfolio account. You can request a payout for those funds at any time. You can request all of the funds (or any smaller amount) to be deposited directly into a checking or savings account (ACH) or sent to your Paypal account.

You can also use your profits towards ordering photo products, renewing your subscription, giving someone a gift subscription, or have them paid directly to you. We reserve the right to pay out all or some account balances at the end of every calendar year, at the sole discretion of Zenfolio.

Before an ACH (direct deposit) or PayPal transfer can be completed Zenfolio must have all of your payout information. This includes income tax applicability as well as your address in order to prepare your sales and tax reports at the end of the fiscal year. Payouts are only issued to accounts that have been verified by Zenfolio and generally take 2-5 business days to process. If that amount of time has elapsed and you have not received your payout, please contact our Customer Support team. 

To provide this information, go to the Payout Profile in your Settings.

Please note: If your balance is in Euros, British Pounds Sterling or Australian Dollars, payout requests can only be made by Paypal.

 
Click the links below to jump directly to the desired section:
Requesting a direct deposit payment by ACH
Requesting a Paypal payment

Requesting a direct deposit payment by ACH (USD only to US banks)

At any time you can request payment by ACH (Automated Clearing House) directly to your bank checking or savings account.  ACH Payout requests typically take two to five business days to process.

ACH payout request can be made for credits in the United States Dollar (USD) currency only and the deposits can only be made to US bank accounts.

1. In your account, click Selling from the main menu.
2. In the Reports and Payouts box, click Request Payout.
3. Select Payment by ACH Direct Deposit (USD only to US banks)

   Note: If you have not yet filled out your Payout information, you will be prompted to do so before a payment can be sent to you. 

4. Enter your bank routing and account numbers in the available text fields - indicate whether this is a checking or savings account and enter the name on the account.
   Note: You must provide accurate payment information and you will be subject to a $10 fee for providing incorrect information if the payment is rejected by your receiving bank.
5. Type the amount you would like to be sent in the text field next to Amount. This is in USD only.
6. Click Continue. A confirmation page will load.

On the next page, review the payout details then click Request Payment.


Payouts are only issued to accounts that have been verified by Zenfolio and generally take 2-5 business days to process. If that amount of time has elapsed and you have not received your payout, please contact our Customer Support team. 
 

 

Requesting a PayPal payment

The profits you earn can be sent to you at any time as PayPal transfers. There are no fees for payments sent through PayPal from Zenfolio, nor from PayPal. 

Please note that Paypal payouts usually occur within two to five business days.

1. In your account, click Selling from the main menu.
2. In the Reports and Payouts box, click Payout Request.
3. Under Payout Method, select Payment via PayPal.

   Note: If you have not yet filled out your Payout information you will be prompted to do so before a payment can be sent to you. No fees will be applied by either Zenfolio or PayPal for this payment.

4. Next to Email address enter the email address referenced by your PayPal account. 
5. Type the amount you would like to be sent in the text field next to Amount.
6. Click Continue. A confirmation page will load.

On the next page, review the payout details then click Request Payment.

Payouts are only issued to accounts that have been verified by Zenfolio and generally take 2-5 business days to process. If that amount of time has elapsed and you have not received your payout, please contact our Customer Support team.