These options are for Pro and Advanced users only.
This guide covers editing notices displayed to your clients during the ordering process.
To find more details about sending emails to your clients from your Zenfolio account, please see this guide.
Communications with clients through your shopping cart can be modified through these settings. You can edit the messages that are used within the shopping cart for delayed fulfillment, vendor products, and self-fulfilled products.
Please see this link for our guide on Shopping Cart Reminders.
Shopping Cart Message
There are multiple pre-sales and post-sales messages that can be displayed in the shopping cart. You may edit these messages for delayed fulfillment, vendor products, and self-fulfilled products.
The pre-sale message will display in the shopping cart on the shipping methods page. Any information that should be taken into consideration before placing an order can be displayed here.
The post-sale message will display on the confirmation page, after an order is placed. Any information that customers need to know after an order is placed can be displayed here.
- In your account, hover your mouse pointer over your username
- Click Account in the dropdown menu
- Select Selling.
- Then choose Shopping Cart Messages.
Here are the the different Shopping Cart Message sections where you can enter your message:
Delayed Fulfillment
This message is displayed to customers during checkout to let them know that the order has to be approved before fulfillment.
If you've enabled Order Approval, this is a great way to communicate to your clients that you will need to review all orders before they are fulfilled.
This message applies to all price lists.
Click here for more information on the Delayed Fulfillment Message.
Zenfolio Vendor Products
These messages are displayed in the shopping cart for orders containing products from Zenfolio partner labs.
Pre-sale message to display
This message is displayed in the Shopping Cart, on the Shipping Method selection page, before the order is placed. Any information that should be taken into consideration before placing an order can be disclosed here.
Post-sale message to display
This message is displayed in the Shopping Cart, on the Confirmation page, after an order is placed. Any information that customer needs to know after an order is placed can be specified here.
Self-fulfilled Products
These messages are displayed in the shopping cart for orders containing self-fulfilled products.
Pre-sale message to display
This message is displayed in the Shopping Cart, on the Shipping Method selection page, before the order is placed. Any information that should be taken into consideration before placing an order can be disclosed here.
Post-sale message to display
This message is displayed in the Shopping Cart, on the Confirmation page, after an order is placed. Any information that customer needs to know after an order is placed can be specified here.
See this link for more details on the text formatting options available in these fields.