Rest assured that Zenfolio uses only the best vendors in the industry with proven quality and attention to detail. We hope that you take full advantage of our complete integration with these vendors, which will allow you to track your print order from the time it was placed, and through printing, packaging, and shipping.
You can find specific information about the purchasing process at the following links:
- How Clients Purchase Products from your Site
- How can you, the Photographer, Order Products from your Account at Base Lab Prices
- Previewing and Configuring Products in the Cart
- Shopping Cart Checkout
- Checking order status
- Login and Register
When using these vendors please make sure you have a sufficient image size for printing. You may also want to soft-proof using color profiles.
Quality Guarantees
The Mpix goal is 100% customer satisfaction. The lab offers a print quality guarantee as well as protection against orders arriving damaged or incomplete. If you have any problems with the order, Contact Us within 30 days and we will help you replace it free of charge.
Note: Orders submitted with the 'no color corrections' option checked are not eligible for reprinting by Mpix due to color issues.
More information is available on our vendors on our partners page (only accessible with a Zenfolio account).
MpixPro powered by Miller's Lab was created exclusively for professional photographers. The Lab offers a print quality guarantee as well as protection against orders arriving damaged or incomplete.
The main differences between Mpix and MpixPro powered by Miller's Lab are that MpixPro powered by Miller's Lab has a larger product selection, free shipping for orders over $100, and does not offer color correction.
If you have any problems with the order, Contact Us within 30 days so that our support team can help with any concerns regarding the order.
More information is available on our vendors on our partners page (only accessible with a Zenfolio account).
Pikto is the premier lab of choice for photographers in Canada who are looking for a vendor who offers only the very best in materials. Pikto sources high quality paper, ink and printing services that meet every photographer’s high expectation and passion for perfection.
The Pikto team stands behind their work as they offer a 30 day period to remake or reprint orders with manufacturing defects, or for orders that have been damaged during shipping.
If you have any problems with the order, Contact Us within 30 days and we will help you replace it free of charge.
More information is available on our vendors on our partners page (only accessible with a Zenfolio account).
One Vision Imaging is available for Pro and Advanced plan subscribers in the UK and Europe, and is exclusively for professional photographers. The Lab offers a print quality guarantee as well as protection against orders arriving damaged or incomplete.
If you have any problems with the order, Contact Us within 30 days and we will help you replace it free of charge.
More information is available on our vendors on our partners page (only accessible with a Zenfolio account).
Zenfolio branded products are offered with complete quality guarantee as well as protection against orders arriving damaged or incomplete. If an item does not meet your approval due to a quality defect, or it was damaged during shipping, Contact Us within 30 days and we will help you replace it free of charge.
Please note: As every item is personalized, the quality of the finished product depends on your photo. Zenfolio is not responsible for customer errors, resulting from misspelled text and/or incorrect image size or placement.
fotoflōt products are covered by a 100%-satisfaction guarantee. If you have any problems with your order, Contact Us within 30 days and we will help you resolve the problem at no charge.
More information is available on our vendors on our partners page (only accessible with a Zenfolio account).