You can upgrade to a higher plan at any time. You will receive a credit for the time left in your current plan. The credit will be applied towards your upgrade.
You will then just pay the subscription fee difference for the new plan and starting a new one year subscription from the date of the upgrade.
You can see a list of the plans and their differences here.
A plan upgrade is defined as a change to a different plan with a higher initial cost. An example would be upgrading from an annual Starter plan to an annual Pro or Advanced plan. Another example would be switching from a monthly plan to any of the annual plans.
Switching from an annual plan to a monthly plan is considered a plan downgrade and not an upgrade, even when switching to a plan with more features. To downgrade your plan at the end of its annual or monthly term, please contact Zenfolio support.
Steps for Upgrading to a Higher Plan using the My Subscription page
- In your account, hover your mouse pointer over your user name
- Click on Account. The Account Information page will open.
- On the left side, click on Billing
- Click on My Subscription
- Click Upgrade Subscription then follow the onscreen prompts.
Upgrading to a Higher Plan using the User Name Dropdown
Hover the mouse pointer over your user name in the top right corner.
Click on Upgrade Now and then follow the on screen prompts.